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Terms of Use

Building cutting-edge blockchain technology means we take your privacy very seriously.

Detailed description of goods and/or services

Vio Digital is a business in the airtime mobile app industry that enables users effortlessly send airtime top-up and data to anyone, anywhere in the world.

Delivery policy

Subject to availability and receipt of payment, requests will be processed within one day and delivery confirmed by way SMS to recipient.

Return and Refunds policy

The provision of goods and services by Vio Digital is subject to availability. In cases of unavailability, Vio Digital will refund the client in full within 30 days. Cancellation of orders by the client will attract a 2% administration fee.

Customer Privacy policy

Vio Digital shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.

Payment options accepted

Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Vio Digital bank account, the details of which will be provided on request.

Card acquiring and security

Card transactions will be acquired for Vio Digital via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details separate from card details

Customer details will be stored by Vio Digital separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.

Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

Responsibility

Vio Digital takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile

This website is governed by the laws of South Africa and Vio Digital chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

Variation

Vio Digital may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Acceptance of Terms

By using the VIO Mobile App (the "App"), the website www.viome.io or any of its associated services and functionality, users agree to be bound by the following terms and conditions (“Terms”). The App is maintained and operated by VIO Digital Limited, a South African incorporated company (“VIO,” “we” or “us”). 2

About the VIO Mobile App

The App provides enables users effortlessly send mobile top-up and data to anyone, anywhere in the world.

Trademarks & Intellectual Property

The trademarks, logos, and service marks (collectively the "Trademarks") displayed on the App are registered and unregistered Trademarks of VIO and others. Nothing contained on the App should be construed as granting by implication, estoppel, or otherwise, any license or right to use any Trademark without the written permission of VIO or such third party that may own the Trademark. Misuse of any Trademarks, or any other content, displayed on the App is prohibited. VIO aggressively enforces its intellectual property rights, including via civil and criminal proceedings.

We retain all legal rights, titles, and interests (including all copyright, trademark, patent, trade secrets, and all other intellectual property rights) in our Services and all content on our Services, including our trademarks, service marks, designs, logos, URLs, and trade names that are displayed on our Service.

Indemnification/Release

You agree to indemnify, defend, release and hold harmless VIO, its parent company, subsidiaries and affiliates and each of their respective employees, directors, officers, agents, business partners, contractors, distribution partners and representatives from and against any and all claims, demands, liabilities, costs or expenses, including legal fees and costs, arising from or related to:

(i) any breach by you of any of these Terms or any Violation of applicable law or any agreement with a third party to which you are subject;

(ii) any fraud arising from the use of the App by you or a third party; and your use of materials, content or features available via the App.

Warranty & Limitation Of Liability

To the maximum extent permissible by applicable law, VIO disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. There is no warranty that any information or service provided or referenced by this site is either accurate, that such information or service will fulfill any of your particular purposes or needs, or that such information or service does not infringe on any third party rights. VIO may periodically add, change, or improve any of the information, products, and technology described on the VIO site without notice. VIO assumes no liability or responsibility for any errors or omissions in the content of the VIO site. In fact, your use of the VIO site is at your own risk. To the maximum extent allowed by law, neither VIO nor any other party involved in creating, producing, or delivering the VIO site is liable for any direct, indirect, incidental, consequential, or punitive damages, however caused, arising out of your access to, use of, or reliance on the VIO site, even if VIO has been advised of the possibility of such damages. For example, VIO assumes no responsibility for, and will not be liable for any damages to or any viruses which may affect your computer equipment or other property on account of your access to, use of, or downloading from, the VIO app or site.

The App functions as a free digital wallet. The App does not constitute an account where we or other third parties serve as financial intermediaries or custodians of your cryptocurrency(s) and digital assets. While App has undergone beta testing and continues to be improved by feedback from the users, We cannot guarantee there will not be bugs in the App. You acknowledge that your use of this App is at your own discretion and in compliance with all applicable laws. You are responsible for safekeeping your passwords, private key pairs, PINs, and any other codes you use to access the App.

Governing Law

The laws of South Africa shall govern these Terms. You hereby expressly consent to exclusive jurisdiction and venue in the courts located in South Africa for all matters arising in connection with these Terms or your access or use of the App. Any dispute between the parties will be governed by these Terms and the laws of South Africa, without giving effect to any conflict of laws principles that may provide for the application of the law of another jurisdiction.

Modifications to Terms

We reserve the right, at our discretion, to change, modify, add or remove portions from these Terms at any time. You are responsible for revisiting this page to review updates to these Terms.

Company information

This website is run by Vio Digital (Pty) Ltd (private company) based in South Africa trading as Vio Digital and with registration number 2018/527166/07 and one (Director).

Vio Digital contact details

Company Physical Address: 30 Ballyclare Drive, Bryanston, 2191
Email: contact@viome.io